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From East to West: Lessons from NEC's Smart Picking System in China for European Manufacturing

30.06.20255 perc olvasás

In an era where manufacturing efficiency is the key to competitiveness, companies are turning to digital transformation to enhance productivity and accuracy. Smart automation solutions are reshaping industries, reducing errors, and optimising operations.

The case study of NEC Platform Technologies (Suzhou) in China, in collaboration with Mitsubishi Electric, showcases how an intelligent picking system eliminated inefficiencies, empowered local staff, and created a scalable production model. These insights offer a valuable roadmap for European manufacturers striving for sustainable growth and operational excellence.

The Challenge: Complex High-Mix Production

NEC’s Suzhou plant produces 58 router models across ten mixed-flow production lines, managing 450 different components. Variability in product requirements created frequent picking errors, causing production stoppages and inefficiencies. Additionally, the reliance on expatriate managers highlighted the need for a self-sustaining solution that local staff could manage independently.

The Solution: Mitsubishi Electric’s Digital Transformation Approach

To address these challenges, NEC collaborated with Mitsubishi Electric to develop a custom digital picking system. MELSEC PLCs and GOT2000 HMIs were integrated to guide operators using barcode-scanning and LED indicators, eliminating errors and significantly reducing training time. A custom-built Automated Guided Vehicle (AGV) was introduced to transport picked parts, cutting labor costs while enhancing local technical expertise. Additionally, an environmental monitoring system was implemented, using sensors linked to Mitsubishi Electric’s MES interface to track clean room conditions in real time, improving compliance and reducing manual monitoring efforts.

Key Results: Efficiency & Workforce Empowerment

The implementation of these solutions led to remarkable improvements. Picking errors were eliminated, ensuring uninterrupted production. Staffing needs for the picking process were reduced by 70%, allowing resources to be reallocated more effectively. Training new operators became significantly faster, as the intuitive system enabled them to perform accurately almost immediately. Most importantly, the local team was empowered to maintain and further develop the system independently, ensuring its long-term sustainability.

Technological Solutions Implemented

  • System for digital order picking – MELSEC PLCs and GOT2000 HMIs guided operators through barcode scanning and LED indicators, eliminating errors and reducing training time.
  • Automated Guided Vehicles (AGV) – In-house developed AGV controlled by Mitsubishi Electric PLCs, enabling flexible, cost-effective transport of components with touchscreen-adjustable routes.
  • Cleanroom monitoring system – Sensors connected to Mitsubishi Electric’s MES interface tracked temperature and humidity in real time, reducing manual monitoring and ensuring compliance.
  • Error-proofing picking process – LED-guided shelving and a digital parts database ensured accurate selection and minimized production stoppages.
  • Optimised workforce training – Intuitive automation significantly cut training times, reducing reliance on highly skilled labor and improving workforce flexibility.
  • Integration potential with ERP systems – The digital picking system was designed for future expansion, allowing seamless integration with inventory and production management systems.

Lessons for European Manufacturing

The NEC case study provides valuable insights for European manufacturers looking to optimise production efficiency and workforce development through digital transformation. A key takeaway is the importance of empowering local talent by actively involving employees in the development and implementation of automation solutions. This approach ensures knowledge transfer and creates a self-sustaining workforce, reducing dependence on external specialists while fostering long-term operational resilience. Additionally, NEC's system was designed with scalability in mind, illustrating how European manufacturers can benefit from modular automation strategies that facilitate gradual expansion, integration with ERP systems, and adaptation to shifting market demands. By implementing digital picking solutions that can grow alongside production requirements, companies can achieve sustained efficiency gains.

Another significant lesson lies in the reduction of training time, which plays a crucial role in improving workforce flexibility. With high employee turnover rates in many industries, the ability to quickly train new staff is essential. NEC’s LED-guided picking system drastically shortened training times, a strategy that European manufacturers can replicate to streamline onboarding and maintain productivity. Automated systems that simplify complex tasks contribute to operational agility and help businesses remain competitive despite workforce fluctuations. Furthermore, enhancing supply chain reliability is a fundamental advantage of smart automation. The elimination of picking errors and the seamless management of inventory reduce costly disruptions and optimize resource utilization. By adopting similar error-proofing solutions, European manufacturers can strengthen their just-in-time production processes and mitigate risks associated with high-mix, low-volume manufacturing.

The applicability of NEC’s approach extends beyond the electronics industry. Automotive manufacturers can refine component selection processes, pharmaceutical companies can enhance clean-room monitoring, and food processors can improve ingredient traceability using comparable automation technologies. The ability to track, verify, and automate material handling is a cross-industry advantage that improves accuracy and efficiency.

A Blueprint for European Manufacturing Success

NEC’s approach demonstrates how digital transformation can drive efficiency and workforce empowerment. European manufacturers can leverage Mitsubishi Electric’s automation technologies and collaborative frameworks like e-F@ctory to create error-free, scalable, and sustainable production environments. By prioritizing smart automation, workforce development, and adaptable system design, European manufacturing can stay competitive in an evolving global market.

Explore the full case study here:
 NEC Platform Technologies (Suzhou) Co., Ltd. ― Electrical/Electronic, China | Our stories | MITSUBISHI ELECTRIC FA Global Website


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